Operational Overview
Realtime operational intelligence, alert correlation and decision workflow
Environment: Production
Last Refresh:05/06/2026, 4:12:00 PM
Realtime
Sites Online
128
Degraded
9
Full Offline
3
Active Alerts
47
Recovered 24h
31
Needs Attention
12
Decision Queue
| Priority | Site | Issue | Signal | Decision | Freshdesk | AI Recommendation | Action |
|---|---|---|---|---|---|---|---|
| HIGH | NHP | core_infra_down | repeated | CREATE INCIDENT | No Ticket | AI Available | |
| MEDIUM | MBS | idf_or_access_issue | active 34m | ADD NOTE | #78755 | Verify IDF power | |
| LOW | MLM | monitoring_only | flapping | OBSERVE | None | Noise Pattern |
Current Down / Active Problems
| Site | State | Type | Impact | Updated |
|---|---|---|---|---|
| NHP | FULL OFFLINE | NMS | 92% | 2 min ago |
| MBS | DEGRADED | NMS | 61% | 4 min ago |
| PFP | DEGRADED | EMS | 22% | 5 min ago |
NMS / EMS Status
| Group | Online | Down | Degraded | Monitoring |
|---|---|---|---|---|
| NMS / Network | 312 | 14 | 9 | 5 |
| EMS / BAS | 185 | 9 | 6 | 3 |
Signal Intelligence
| Signal | Count | Classification |
|---|---|---|
| Repeated Signals | 14 | Repeated Signals |
| Flapping / Noise | 6 | Flapping / Noise |
| Recovered | 31 | Recovered |
| Suppressed | 8 | Suppressed |
AI Recommendations
| Recommendation | Confidence |
|---|---|
Likely IDF Power Failure Gateway and firewall reachable. Multiple downstream switches unavailable. | 84% |
Possible WAN Instability Repeated gateway loss detected with fast recovery pattern. | 72% |
Freshdesk Workflow
| Status | Count | Action Type |
|---|---|---|
| Tickets Created | 5 | Tickets Created |
| Pending Merge | 3 | Pending Merge |
| Needs Note | 4 | Needs Note |
| Awaiting Operator | 7 | Awaiting Operator |